Privacy Policy
1. Who we are
This Privacy Policy explains how Trosort SRL (“Trosort”, “we”, “us”) collects and uses personal data when you visit trosort.com, book a meeting with us or are in professional contact with us.
Trosort SRL is the data controller. Registered office: Avenue des Mésanges 29, 1160 Auderghem, Belgium. Company number: BE 1018.061.223. Contact: info@trosort.com.
2. What data we collect
We only collect the data we need:
Contact details you share with us by email or phone, such as your name, company, job title, email address, phone number and the content of your message.
Booking details when you schedule a call through our online booking tool: your name, email address, company, the time slot you choose and any information you add to the booking.
Professional contact details of people we meet in a business context, for example at trade fairs, events or meetings.
Website usage data, such as the pages you visit, your device and browser type, approximate location and referring website, collected through cookies and similar technologies.
We do not collect sensitive personal data, and our website is not intended for children.
3. Why we use your data
We use your personal data for the following purposes:
To answer your questions and to prepare and hold meetings and demos (steps taken at your request before entering into a contract, or our legitimate interest in responding to business enquiries).
To manage our business relationships and send professional contacts relevant updates about Trosort and SortMate (our legitimate interest). You can unsubscribe at any time via the link in each email.
To understand how our website is used, improve it and measure our campaigns (your consent).
To comply with our legal obligations, for example accounting and tax rules.
4. Cookies
Our website uses strictly necessary cookies to work properly. We also use analytics and marketing cookies, such as Google Analytics (managed through Google Tag Manager) to understand how visitors use the site, and the LinkedIn Insight Tag to measure the results of our LinkedIn campaigns.
You can manage your cookie preferences through the cookie banner or your browser settings.
5. Who we share your data with
We never sell your personal data. We only share it with service providers that help us run our business and process data on our behalf, such as our website host (Framer), our meeting booking tool (Google Calendar), our analytics providers (Google and LinkedIn) and our email provider. They may only use your data to provide their services to us.
We may also disclose data where the law requires it or to protect our rights.
6. International transfers
Some of our service providers are located outside the European Economic Area, for example in the United States. In that case, we make sure appropriate safeguards are in place, such as the EU-US Data Privacy Framework or the European Commission’s Standard Contractual Clauses.
7. How long we keep your data
8. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access the personal data we hold about you
Have inaccurate data corrected
Have your data deleted
Restrict or object to the processing of your data, including for direct marketing
Receive your data in a portable format
Withdraw your consent at any time, without affecting processing that took place before
To exercise your rights, email info@trosort.com. If you believe we have not handled your data correctly, you can lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).
9. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always available on this page. Last updated: October 2026.
